Returns & Exchanges

At Urban Jungle, we want you to be completely satisfied with your street-style finds, which is why we offer a 30-day return window for all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you can shop with total confidence.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are intact and the packing slip is included inside.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.